Overview

Signal Desk brings user interviews, support tickets, and product notes into one workspace. Teams can search across sources, cluster recurring pain points, and turn findings into product briefs.

Highlights

• Semantic search across imported research notes.
• AI-generated summaries with citations back to source material.
• Saved collections for roadmap themes and product opportunities.
• Exportable briefs for design and engineering planning.

Implementation

The core workflow is built around ingestion, normalization, retrieval, and synthesis. Imported records are chunked, embedded, and stored with enough metadata to preserve source context during search.

type ResearchSignal = {
  id: string;
  source: "interview" | "ticket" | "note";
  title: string;
  excerpt: string;
  tags: string[];
};

Result

Signal Desk reduces the gap between raw customer language and product decisions by keeping the evidence visible next to every AI-generated summary.